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Riccarton

Grenadier Real Estate Ltd

Licensed REAA 2008

Level 1, 88 Division Street
Riccarton
CHRISTCHURCH

Meet the Riccarton Team

Get to know us better

About Riccarton

Please visit us at our office address above.

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  • Dougal Boyd

    Dougal Boyd

    Branch Manager

    THERE IS NO SUBSTITUTE FOR EXPERIENCE. In a profession where many come and go, longevity speaks volumes. Dougal has consistently proved himself in an impressive Real Estate career that has spanned over twenty years. As a Registered Valuer and accomplished Sales Consultant, Dougal has frequently been placed in the Top 5% of Harcourts Consultants. Dougal is testament to the Harcourts philosophy; “To create clients for life through the finest service”. Real Estate is Dougal’s chosen career, a career path inspired by his father’s successful local Real Estate Company, Boyd Real Estate Ltd. Having qualified as a valuer, Dougal began working for his father in 1990, taking over the company in 1996. In 2005 he amalgamated with Harcourts Phoenix, seeing this as an opportunity to once again expand both his own horizons and those of his staff. A RESIDENTIAL AND LIFESTYLE SPECIALIST Dougal specialises in residential properties and lifestyle blocks. Dougal now lives in the City with his three children, and is a long standing committee member of the University of Canterbury Children’s Athletics Club. He is a passionate jet boater, water and snow skier, ex rugby player; combined, these connections have allowed him to develop a strong local network of contacts. A childhood spent growing up in rural Lincoln and his many years working as a rural valuer have developed his natural love of the land and a vast amount of local knowledge. This combination serves him well when dealing with both rural and urban properties. THERE IS WISDOM IN THE OLD ADAGE “DO IT ONCE, DO IT RIGHT” Dougal doesn’t just pay lip service to the requirements of being a licensed sales consultant. He delivers a totally consultative approach with honesty, commitment and integrity; the hallmarks of his reputation. His service and style is completely genuine and delivered in a relaxed manner with an easy humour. Dougal Boyd will put you first every step of the way. For any advice or assistance with your Real Estate needs, call Dougal today! CLIENTS TALK.... “Dougal recently and successfully sold my home and assisted me in the purchase of another. Throughout the process I had complete confidence in his ability to deliver the best possible outcome and service. Dougal communicated well and at all times I felt fully informed. He delivered sound advice in a sincere and respectful manner. He worked hard and was committed to achieving the best possible outcome. The most important thing for me was the lack of stress. Dougal’s quiet confidence and obvious market knowledge and experience was apparent both in the sale and purchase process. Ultimately, Dougal delivered a successful sale far exceeding my expectations and found me a new home. He did this all with integrity and clarity throughout. I would not hesitate in recommending Dougal as an agent; I certainly won’t be looking elsewhere should I need the services of a real estate agent again”. Toni Duffy “Dougal has an impeccable knowledge of the property market and has always provided me with absolutely factual information. He knows how to maximise the value of your property, how to create the necessary momentum and how to close the deal. Dougal is a very genuine person and a straight talker; his name and reputation are everything to him”. Jeremy Silva, Managing Director, Donaghys Ltd “From a first home buyer’s perspective, Dougal made the process easy for me. He was always available to discuss what was necessary and made sure I understood everything, easing what would otherwise have been a daunting process. His integrity is what struck me the most. He was there to look after my interests and I felt I could bank on his advice and knowledge of the market. He has my loyalty now and I will definitely go back to him”. Crystal Sandgrove, First home buyer “Dougal is a very good consultant. He doesn’t create unnecessary pressure but knows when to seal the deal in a positive, conclusive way. His strongest point is his honest, direct personality. Matched with his length of experience, Dougal provides you with the confidence you require”. Nick Hurle, Property Investor “We were very pleased with the outcome of our house sale, which was achieved by Dougal through ‘damn good advice’ and relationships managed throughout the marketing phase. Dougal went further than this though and became our representative on the ground to get the small things done that came up because we were out of town. With respect to the overall experience, we were confident that Dougal was on the field and a committed player in the game for us. This resulted in a sale above our expectation”. Raving Fans Darryl Tracy and Tracy Evans-Tracy “The entire process of listing and selling the house with Dougal was a very supportive and professional experience. Dougal gave us good advice during the process and kept us well informed at all times. Every time I spoke to Dougal he was always encouraging, friendly and positive. He achieved a good selling price for us within a short time. We were very impressed with his marketing and his happy friendly manner. We would recommend Dougal to anyone wishing to sell their home”. Elaine, Adele, Dean Harwood “We listed our family home for sale by auction, with Dougal. I always got prompt feedback following the open homes and felt that Dougal was following up any interested parties. I’ve always felt communication lines were good with Dougal whether by phone or text messages. Information was always given in a friendly manner. Dougal was also very helpful assisting me with viewing my new home and helping me to complete the successful offer. Our previous family home had been purchased with Dougal in1992 and sold with his help in 1996 and we have recommended him to others. Throughout this latest process I felt Dougal was professional and honest and I would not hesitate to request Dougal’s assistance with future property sales”. Julie Hargraves.

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  • Shelley Anderson

    Shelley Anderson

    Sales Manager

    A familiar friendly face in Christchurch, Shelley Anderson is excited to bring her 15 years of business and community experience to Harcourts Phoenix. Whether it’s leading a large sales team to record breaking results or getting out amongst the community in the Christchurch half-marathon, there’s a good chance that you, or your home’s prospective owner, will know Shelley Anderson. Shelley offers the tailored, personalised service that only a true professional can deliver, which has been honed over many years in business and sales. In an environment as challenging as Christchurch, Shelley’s extensive experience and her vast network of friendly contacts in the city is the key to finding the right buyer for your home. Shelley comes to Harcourts with an impressive business career already behind her. Having built a successful business in Christchurch from scratch, she knows the city, its people and its homes inside-out. Professional results for Shelley mean putting the client first - helping them write their own success story and never forgetting the human face of real estate. Shelley knows that selling and buying real estate are some of the biggest decisions in life. She is refreshingly frank about what clients can expect from her. “I’ll bend over backwards for my clients”, she says. The high expectations that she sets for herself and her personal integrity are two personal attributes that keep clients coming back. Her clients can expect regular communication and her famous attention to detail. Shelley’s formula for success is simple: providing top quality service that is both personal and professional. She looks forward to talking to anyone with a query.

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  • Alexa Wall  AREINZ

    Alexa Wall AREINZ

    Licensed Senior Sales Consultant

    In the competitive world of real estate, individual personalities are most important to you as a client, or potential client. If you are considering me to market what is probably your biggest asset, or to find you a new home, you must have complete confidence in my professional abilities. At the same time, you must also believe we can work closely together as a team to achieve the only acceptable result of total success. As a backdrop, this personal profile will give you some idea of my background, and my results, which I believe speak for themselves. The simple fact is that I have been immersed in real estate throughout my working life. After 20 plus years experience in Christchurch, Dunedin and Auckland I have developed a wealth of professional expertise and over 60 million dollars worth of sales. Coupled with this is my dedication to provide a top plus level of service for my many clients. I thoroughly enjoy working for them, relating to their specific property situations and obtaining successful results – I still get the same ‘buzz’ after all these years in the industry. On the domestic front, my children (dare I use the word?) have grown up and flown the coop. This enables me to concentrate on my profession, and clients, but still leaving me time to enjoy the “Garden City”.

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  • Amy An

    Amy An

    Licensed Sales Consultant

    Amy’s natural ability to relate to people and her strong communication skills have proved to be an asset to her throughout her career in Customer Services and more recently in Property Management. The transition to selling Real Estate was a natural one, as Amy has been successfully working towards developing business relationships within the Asian community regarding their property needs. Prior to living in New Zealand, Amy spent six years in Japan completing a Bachelor of Commerce as a mature overseas student from China. Speaking English, Chinese and Japanese is an asset to Amy’s business, as is her ability to work thoughtfully and sympathetically with clients from a variety of cultures. Amy believes that she has the best possible motivation for working in Real Estate; that is assisting her clients achieve their property goals whether buying or selling their homes. For Amy, satisfaction comes from the knowledge that she has genuinely helped her clients. To do this, Amy believes that her skills as a good listener, her patient and precise nature and her creative thinking benefit her enormously. Amy is neither pushy nor demanding but her commitment to her clients and her tireless persistence help her to seal the deal. Honesty and integrity are integral to Amy’s nature as is her caring and friendly nature. The large number of contacts she has built through the local Asian community and her church are testament to this.

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  • Ann (Yaping) An

    Ann (Yaping) An

    Licensed Sales Consultant

    Since joining Harcourts Phoenix in 2009, Ann has proven to be a very hardworking and passionate salesperson, striving always to achieve the very best result for her clients. Her considerable success is testament to this. Ann is an intelligent and well educated woman who graduated from a chemical engineering institute in China. Costing Analysis, Editing, Company Accounting and Importing Management are some of the roles she has enjoyed since that time. The work experience gained from both China and New Zealand has enabled her to deliver high quality customer service by quickly attending to all the details required with professional analysis and excellent negotiation skills. Ann has lived in Christchurch for 18 years and has a good knowledge of the city. She has also had hands-on experience in investing in properties including property management and accounts. Ann enjoys listening to people's needs and with the advantage of speaking fluent English and Chinese, Ann is able to provide excellent services to different ethnic groups. With the very best network and marketing systems from Harcourts, as well as the ongoing support from Phoenix plus her extensive experience and skills, Ann will continue to serve customers with complete honesty, reliability, enthusiasm and professionalism in a friendly and attentive manner.

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  • Aribel Kroll

    Aribel Kroll

    The sky’s the limit Aribel is brimming with passion and motivation. She has joined Harcourts looking to make her mark and is 100% committed to ensuring your success. Aribel has emigrated from Brazil, a country famous for its enthusiasm and vibrancy – both qualities you will discover and appreciate in Aribel! While in Brazil Aribel obtained her law degree and worked in the Brasilian Parliament. Her legal background combined with success at the Harcourts Academy gives her an in depth understanding of real estate laws and contracts. She can help you navigate the complex process of buying or selling with confidence, offering advice and expertise along the way. Beneath Aribel’s bubbly demeanor exist well-honed negotiation skills that will see you gain the edge while keeping all parties happy. Her fluency in three languages means she can extend your market, bringing you more chances of buying and selling, including overseas investors should that be a consideration for you. Aribel is highly motivated to succeed, delivering you fresh thinking and outstanding results. With the backing of a professional education and an abundance of energy and enthusiasm, choosing Aribel as your agent is choosing someone who will be 100% dedicated to you. Talk to Aribel today and discover the passion and care with which she will take your house to market.

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  • Ben Donaldson

    Ben Donaldson

    Licensed Sales Consultant

    Ben knows that when it comes to entrusting someone to sell their home “people buy people” so he offers commitment, integrity and perseverance every time, to every client. Calm, practical, self-sufficient and, above all, a self-starter, Ben has a natural problem-solving approach that comes from strong links in the rural community and sales have been an integral part of his working life. For Ben it’s all about delivering on what you promise – and he promises outstanding service and an unwavering focus on achieving your sale at the best possible price. That starts from the day you list your property with him and doesn’t end until the day that sale is complete. Those who are looking for a whole lot less drama and a whole lot more common sense when it comes to putting their home in the market need to put it in Ben’s hands. With his proven sales skills the chances are it won’t stay there long.

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  • Bronwyn Hird
  • Charlotte Betts

    Charlotte Betts

    Licensed Sales Consultant

    Charlotte Betts and David Lloyd are an extremely relatable couple with real focus and drive. Training and now working together as a team has soundly cemented their knowledge base and resolve to give their clients the very best result. Charlotte brings a wealth of administration experience in the legal and property sectors, culminating in her role as a Directors’ PA for Building Surveyors. She has a passion for character homes, developing her creative flair for interior design and decorating when she relocated and renovated a bungalow, whilst raising two sons. Charlotte is constantly learning about the industry and desires to achieve the best possible outcome for her customers with a comprehensive, friendly and professional approach. With a mixture of strengths that complement each other, and a sound blend of people and business skills, Charlotte and David are committed to ensuring their client’s individual needs are established and met through a truly personalised experience.

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  • Chris Dwan

    Chris Dwan

    Licensed Sales Consultant

    There are many reasons that people choose to work in Real Estate. For Chris Dwan, it was simple; she wanted a career where she could work hard and achieve positive results for both her clients and herself. This has been Chris’ philosophy throughout her professional and private life. “Hard work gets results.” The first thing that you notice about Chris is her energy and enthusiasm. A passion for property and people alike combine to make Real Estate the perfect industry for her. She has a warm personality, friendly manner and a sense of fun while her professionalism and sincerity are always evident. Chris brings a freshness and passion to her work, not a ‘formulaic’ approach. The journey to a career in residential Real Estate has been varied for Chris, encompassing work in the rural sector, the mining industry and for 12 years working within the Commercial Real Estate world. Chris is goal focused, an outstanding planner, a great problem solver and highly determined. In addition, several years managing the Canterbury Tactix netball team meant Chris developed outstanding negotiation, time management, brokering and listening skills; working in real estate is a natural progression. With a sporting background and a naturally competitive nature, Chris is results driven and is determined to work hard to achieve the best result for her clients. However, she is mindful that property sales are not always simply about financial goals and that peoples’ hearts are very often in their homes. So for a friendly, stress free and empathetic experience, whether buying or selling, give Chris a call.

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  • David Lloyd

    David Lloyd

    Licensed Sales Consultant

    Charlotte Betts and David Lloyd are an extremely relatable couple with real focus and drive. Training and now working together as a team has soundly cemented their knowledge base and resolve to give their clients the very best result. David’s work ethics are his methodical approach, reliability and punctuality. Having been self-employed for over 25 years and his involvement with both the NZ and UK property markets, David has also experienced the complexities of buying sections, landscaping, and following through with a precisely executed new build. With his in-depth perspective of the practicalities of the real estate market and a strong desire to get things done, David is both motivated and direct, focused on achieving results for his clients, whilst retaining a good sense of humour. With a mixture of strengths that complement each other, and a sound blend of people and business skills, Charlotte and David are committed to ensuring their client’s individual needs are established and met through a truly personalised experience.

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  • Dougal Boyd

    Dougal Boyd

    Branch Manager

    THERE IS NO SUBSTITUTE FOR EXPERIENCE. In a profession where many come and go, longevity speaks volumes. Dougal has consistently proved himself in an impressive Real Estate career that has spanned over twenty years. As a Registered Valuer and accomplished Sales Consultant, Dougal has frequently been placed in the Top 5% of Harcourts Consultants. Dougal is testament to the Harcourts philosophy; “To create clients for life through the finest service”. Real Estate is Dougal’s chosen career, a career path inspired by his father’s successful local Real Estate Company, Boyd Real Estate Ltd. Having qualified as a valuer, Dougal began working for his father in 1990, taking over the company in 1996. In 2005 he amalgamated with Harcourts Phoenix, seeing this as an opportunity to once again expand both his own horizons and those of his staff. A RESIDENTIAL AND LIFESTYLE SPECIALIST Dougal specialises in residential properties and lifestyle blocks. Dougal now lives in the City with his three children, and is a long standing committee member of the University of Canterbury Children’s Athletics Club. He is a passionate jet boater, water and snow skier, ex rugby player; combined, these connections have allowed him to develop a strong local network of contacts. A childhood spent growing up in rural Lincoln and his many years working as a rural valuer have developed his natural love of the land and a vast amount of local knowledge. This combination serves him well when dealing with both rural and urban properties. THERE IS WISDOM IN THE OLD ADAGE “DO IT ONCE, DO IT RIGHT” Dougal doesn’t just pay lip service to the requirements of being a licensed sales consultant. He delivers a totally consultative approach with honesty, commitment and integrity; the hallmarks of his reputation. His service and style is completely genuine and delivered in a relaxed manner with an easy humour. Dougal Boyd will put you first every step of the way. For any advice or assistance with your Real Estate needs, call Dougal today! CLIENTS TALK.... “Dougal recently and successfully sold my home and assisted me in the purchase of another. Throughout the process I had complete confidence in his ability to deliver the best possible outcome and service. Dougal communicated well and at all times I felt fully informed. He delivered sound advice in a sincere and respectful manner. He worked hard and was committed to achieving the best possible outcome. The most important thing for me was the lack of stress. Dougal’s quiet confidence and obvious market knowledge and experience was apparent both in the sale and purchase process. Ultimately, Dougal delivered a successful sale far exceeding my expectations and found me a new home. He did this all with integrity and clarity throughout. I would not hesitate in recommending Dougal as an agent; I certainly won’t be looking elsewhere should I need the services of a real estate agent again”. Toni Duffy “Dougal has an impeccable knowledge of the property market and has always provided me with absolutely factual information. He knows how to maximise the value of your property, how to create the necessary momentum and how to close the deal. Dougal is a very genuine person and a straight talker; his name and reputation are everything to him”. Jeremy Silva, Managing Director, Donaghys Ltd “From a first home buyer’s perspective, Dougal made the process easy for me. He was always available to discuss what was necessary and made sure I understood everything, easing what would otherwise have been a daunting process. His integrity is what struck me the most. He was there to look after my interests and I felt I could bank on his advice and knowledge of the market. He has my loyalty now and I will definitely go back to him”. Crystal Sandgrove, First home buyer “Dougal is a very good consultant. He doesn’t create unnecessary pressure but knows when to seal the deal in a positive, conclusive way. His strongest point is his honest, direct personality. Matched with his length of experience, Dougal provides you with the confidence you require”. Nick Hurle, Property Investor “We were very pleased with the outcome of our house sale, which was achieved by Dougal through ‘damn good advice’ and relationships managed throughout the marketing phase. Dougal went further than this though and became our representative on the ground to get the small things done that came up because we were out of town. With respect to the overall experience, we were confident that Dougal was on the field and a committed player in the game for us. This resulted in a sale above our expectation”. Raving Fans Darryl Tracy and Tracy Evans-Tracy “The entire process of listing and selling the house with Dougal was a very supportive and professional experience. Dougal gave us good advice during the process and kept us well informed at all times. Every time I spoke to Dougal he was always encouraging, friendly and positive. He achieved a good selling price for us within a short time. We were very impressed with his marketing and his happy friendly manner. We would recommend Dougal to anyone wishing to sell their home”. Elaine, Adele, Dean Harwood “We listed our family home for sale by auction, with Dougal. I always got prompt feedback following the open homes and felt that Dougal was following up any interested parties. I’ve always felt communication lines were good with Dougal whether by phone or text messages. Information was always given in a friendly manner. Dougal was also very helpful assisting me with viewing my new home and helping me to complete the successful offer. Our previous family home had been purchased with Dougal in1992 and sold with his help in 1996 and we have recommended him to others. Throughout this latest process I felt Dougal was professional and honest and I would not hesitate to request Dougal’s assistance with future property sales”. Julie Hargraves.

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  • Hayden Boyce

    Hayden Boyce

    Licensed Sales Consultant

    Above and Beyond Hayden Boyce has all the energy and drive you would expect to find in an up-and-coming agent. What makes Hayden stand out is his combination of professional attitude and approachable style. He is someone that people enjoy talking to, who can develop a natural rapport with all walks of life. When it comes to selling your home, those people skills are an absolute must! Beyond his personable style, Hayden is a tremendously hard worker. He is known for going above and beyond for his clients whether that’s presenting each home in its best light or taking the time to walk clients through the process and being on hand to offer opinions or advice. Hayden is also an adept listner – a skill he picked up in his experience as a recruitment consultant in the trades. Over the course of this role he helped literally thousands of Cantabrians find construction jobs. Key to his success was his ability to listen to his clients’ needs, first understanding who they were looking for and then sourcing the right person for the role. Outside of work, Hayden is an avid sportsman. He spent 9 years playing hockey, and his talent and dedication saw him named 2013 Marlborough Mens Player of the Year. Now 100% committed to real estate, Hayden truly wants to help his clients achieve their dreams and make the path to doing so easy as possible. If you’re looking for an agent who is professional, friendly and highly motivated to succeed, contact Hayden Boyce today.

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  • Janet Brown

    Janet Brown

    Licensed Senior Sales Consultant

    Putting the right family into the right house could be described as a “match made in heaven” and Janet considers herself to be a very successful matchmaker. Janet has worked in Real Estate for 20 years and we’re fortunate to say all at Harcourts Phoenix. She’s proud to be a member of the 90 million dollar club. An outstanding result which has come from her commitment and hard work. Janet’s long association with Harcourts strengthens her ability to consolidate her business and draw on its extensive market information providing her clients with uncompromising service. “Matching a buyer with a new home takes time and energy requiring a good listener and a perceptive eye. I’m fortunate to have a great deal of experience in Real Estate. Combined with my integrity, enthusiasm and commitment, I work determinedly to deliver a rewarding result to my clients.” Janet is well known in Christchurch. Having lived in Christchurch most her life she has an intimate knowledge of the Christchurch and Canterbury market and is deserving of her exceptional reputation in Real Estate which is best demonstrated by the number of referrals she receives. To keep on top of her game, Janet finds time to relax with many outside interests now her four sons have left home. She enjoys design, gardening and fashion and is a keen bridge player. She’s also actively involved in a variety of community groups. Experience Counts and it will for you too. Janet would be delighted to hear from you regarding any real estate queries you may have.

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  • Jenna Cunard

    Jenna Cunard

    Licensed Sales Consultant

    Prior to joining Harcourts, Jenna owned her own business in the beauty industry. She thrives on helping others achieve there goals and is passionate on making the process stress free as possible and believes that it is important that her clients are comfortable and satisfied. Jenna believes that real estate is one of the biggest investments that you can make and is dedicated to helping you with the purchase or selling process, Jenna believes it is important to have the backing of a trust worthy company to assist you in the process of buying or selling your house.

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  • Jessie Zhao

    Jessie Zhao

    Licensed Sales Consultant

    Jessie started Real Estate with a successful background in sales and business management in both New Zealand and China. She prides herself on having excellent communication, thorough preparation and strong marketing, sales and negotiation skills in her position as a Licensed Salesperson. Jessie’s passion for people, community and real estate means that she is focused on understanding your needs. Her philosophy is to satisfy her clients’ requirements by delivering a high quality service with honesty, integrity and professionalism. Being task and goal orientated and always working to her full potential, Jessie is known for leaving no stone unturned! Applying her marketing flair, Jessie is committed to creating every opportunity to attract the best buyer for your home. Arguably Jessie’s greatest strength lies in her ability to create rapport with people from all backgrounds and cultures. Alongside her successful career, Jessie has always prioritised family and community and is actively involved in organizing a variety of social and sport activities and in recent years has set up a charitable trust which supports children’s education and Chinese cultural exchanges. As a result Jessie has a vast and far reaching network spanning community, business and political spheres.

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  • Joe Butler

    Joe Butler

    Licensed Sales Consultant

    Joe Butler is an award winning real estate salesperson with 20 years experience in the real estate industry. His energetic committed approach to working for clients has delivered impressive results through understanding the needs of both buyers and sellers. Joe always goes the extra distance with his friendly, approachable genuinely caring manner for clients to know they are receiving the level of service and reassurance necessary to deliver both service and results. His enthusiasm and patience working with people is immediately apparent in how he takes time to listen and assess individual needs and expectations of his clients so they are assured he is with them every step of the way. Joe’s background before joining real estate demonstrates his diversity and understanding of people from all walks of life. He has worked as a Royal Marine Commando, run a painting contracting business employing up to 35 painters, was an examiner for NZ trade certs, owned a hardware shop, joined real estate and set up his own successful real estate company and also has been involved in project management building of new houses. Joe Butler has all your real estate needs covered. He is your ‘go to man’ when you want the service of an enthusiastic, dedicated, motivated , sincere and honest real estate sales agent who works exceptionally hard to get results.

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  • Karen Blair

    Karen Blair

    Licensed Sales Consultant

    The extra Mile – and then some! If you are seeking an agent that will not only get the job done but at the same time add value, let me introduce Karen Blair. Karen has a passion and genuine appreciation for property, with a natural ability of renovating and styling to increase both potential and value. Karen views her real estate career as an opportunity to make her clients dreams and wishes come true and believes she has achieved the absolute best result when her clients and customers are ecstatic with the outcome. Her years spent working in a range of communication, research, public relations and negotiation roles have enabled Karen to hone the skills of a top agent and gives her a fantastic rapport with people. A mother of three great boys, Karen spends her spare time with family and friends enjoying their company along with walking, reading and practicing yoga when time permits. Motivated, dedicated, passionate and professional Karen will go the extra mile, and then some, so call her today for all your real estate needs.

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  • Kevin Conyers

    Kevin Conyers

    Licensed Senior Sales Consultant

    Working within the real estate industry for a number of years now, Kevin’s attitude to property could be considered unique. Having over 28 years experience in automotive sales and brokering which sent him around the globe and back again, his interpersonal skills and love of working with a myriad of different people have seen Kevin achieve outstanding results in real estate, cementing himself numerous times as a top 10 agent at Harcourts Phoenix, and creating life long friends and partnerships along the way. Kevin sees a fresh perspective in everything he undertakes. “Working within the property market you have to understand the game is bigger than the individual. Because of this I view my role in selling or buying property as part of a larger mechanism. As a cog in the system, it is my job to consistently provide a service second to none to all parties involved. When everyone is happy with the outcome, then my role has been successful”. This commitment to his clients has seen Kevin responding to queries day and night - his attitude is to just get the job done. A keen golfer on his days off, Kevin is at home driving the range or negotiating an outcome between clients. His past experience and a desire to close every deal with a smile on the faces of all he works with displays his professional yet friendly approach to negotiation, a part of the real estate process that is often overlooked by other agents, but highly enjoyed by Kevin. “I pride myself on my negotiation skills as a real estate agent. But at the same time try to keep it light hearted. Buying or selling a home is already stressful enough. I try to make it as friendly and enjoyable as possible”. This competitive and professional, yet straight forward and friendly approach to the real estate game has ensured Kevin a great number of success stories to date, and is sure to assist him in adding many more. If you require an agent that sees the bigger picture, then Kevin is the man for you.

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  • Kit Buckley

    Kit Buckley

    Licensed Sales Consultant

    Seal the Deal with Kit Buckley "Personal integrity of the highest level" "Regular calls to update us on progress" "Like a breath of fresh air" Your property is probably the biggest investment you will ever make. When it' s time to buy or sell, it's vital for you to know you' ve got the best person working for you. Kit Buckley is a top LICENSED SALES CONSULTANTwith many years experience. With a background in banking, security, and property management, she knows all aspects of the business. Your home reflects your lifestyle. Whether you' re looking for a family home, city flat, retirement cottage, or rental property, Kit will find the perfect match for you. With her warm and friendly personality, Kit is at ease with clients of all backgrounds and ages. A lifelong Christchurch resident, Kit knows every corner of the Garden City. She understands the importance of location. You may want to be near schools and buses, or you may prefer a quieter area. Kit takes your needs into account when finding the right property for you. Kit knows the market inside out and her negotiating skills are exceptional. If you' re selling, you can be sure she' ll get the top price for your property. If you' re buying, she knows exactly how far your dollar will go, and you can rely on her to get the very best for you. You can reach Kit seven days a week on 027 2911 055. She' ll be pleased to take your call.

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  • Lauren Stickings

    Lauren Stickings

    Licensed Sale Consultant

    “Nothing’s a problem” Lauren’s personality, passion and purpose can be summed up in three simple words: nothing’s a problem. She understands the utmost importance of exceptional customer service and has a genuine desire to help bring her clients’ dreams to life — from finding that oh-so perfect home to securing a premium offer and nailing up the sold sign on the front gate. With a background in retail and two years experience in sales, Lauren has exceptional people skills and the makings of an astute professional. In a single year she was promoted from shop assistant to assistant manager due to her hard work, diligence and ambition. Lauren strives to excel in everything she does, and she now brings this drive and motivation to her career in real estate. Buying or selling a house is a momentous occasion. Lauren’s strong work ethic and attention to detail will ensure the process goes smoothly as she walks you through each step. Organised, ambitious, and with a genuine love of helping people, Lauren is making her way to a successful real estate career – one highly valued client at a time.

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  • Liam Kearns

    Liam Kearns

    Licensed Sales Consultant

    Liam is such a people person with a bubbly and friendly personality and lots of energy. A born and bred Cantabrian, educated at Boys High, Liam has many family ties in the property industry and he has always believed he would eventually follow in their footsteps. A background in hospitality has provided Liam with exceptional customer service and his goal has always been to get people to return and refer based on their experience with him. Liam has a great attitude with wonderful enthusiasm along with a positive energy that he believes are the keys to his success.

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  • Lillian Wang Ragnarsson

    Lillian Wang Ragnarsson

    Licensed Sales Consultant

    Persistence, professionalism and passion are just a few of the many outstanding attributes you’ll discover in Lillian. Lillian’s astute professionalism is underpinned by 20 plus years in international business development and sales. She worked for seven years in the Japanese export industry where she honed her negotiation skills, followed by several years in the banking industry. She was then headhunted to become Global Business Development Manager for an IT company. This eight year role saw Lillian working across Shanghai, Beijing, Japan and Seattle. A natural-born networker, proficient in English, Chinese and Japanese, Lillian can communicate across countries and cultures which allows her to tap into property markets both here and overseas. Lillian relishes a challenge, and simply won’t stop working until a solution has been found and results have been delivered. There’s no doubt that Lillian can and will help you find the best path to sell your house and secure a new home to suit. Her international experience and cross-cultural skills ensure the market for your home is wide open! Testimonials "Lillian helped me sell one of my houses which had been on the market for a while without any offer. She clearly has a great passion for her job, which is demonstrated in her hard working and professional customer service. It is my believe that her approach, communication skills and professionalism was what ensured successful sale of my property." David Dai "We want to thank Lillian for all her effort in helping us buying our first home. She has put in both time and effort that made an impossible deal possible, and we are very grateful for all that she has done for us." Maggie & I-Ping "We worked with Lillian for the purchase of our new home and recommend her highly. She was supportive, persistent, friendly and incredibly hard-working; she went above and beyond on many occasions to solve problems or deal with issues. She cared as much about the outcome as we did! We would absolutely use her again to buy or sell a home." Kaila Colbin

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  • Lily King

    Lily King

    Licensed Sales Consultant

    I have been selling real estate in New Zealand since 1995. I am of Chinese descent, multi-lingual in Cantonese, Mandarin and English. In 1987 I emigrated from Hong Kong to Christchurch, New Zealand. It was these early years I came to experience and understand western culture compared to eastern ways, which helped me immensely in interacting with people of all races and cultures. Through hard work and dedication I built up a client base of Kiwis and Asians with successful results. The most satisfaction I have gained from my years in real estate is earning the respect from clients and my peers as a diligent, honest, successful professional in this business. This makes all the hard work so worthwhile and rewarding at the end for my efforts. In my years with Harcourts, dedication to the profession has earned me accolades for being in the top 20 agents from 1997 through to 2004. With a proven successful performance track record, if you are thinking of buying or selling through Lily, you can always expect and trust she will perform your wishes with integrity and dedication in the utmost professional manner.

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  • Mari Crampton

    Mari Crampton

    Sales Consultant

    Being invited to help my clients with their property transactions is certainly a privilege. After all, your home is where you raise your family, create lifelong memories and look forward to the golden years ahead. Buying or selling your home can be a stressful experience, but it’s my job to make it as simple and straightforward as possible. I’ll guide you through the process, ensuring you have the knowledge you need to make informed decisions, and keeping you in-the-loop at every stage. Having owned and renovated a number of properties myself I know how to unlock the character and potential of a home, and I work closely alongside my clients to ensure they put their best foot forward when presenting their home to the market. I’m a caring, empathetic person; passionate about real estate and always willing to go the extra mile to help my clients achieve their goals. With the extensive networks and industry-leading resources of the Harcourts team behind me you can rest assured you’re getting the latest insights and the very best possible service. Call me anytime for an obligation-free chat about your property – I’d love to hear from you!

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  • Neeta Shah

    Neeta Shah

    Licensed Sales Consultant

    When it comes to selling your home or buying anew, you need total transparency and trust in your agent. Neeta values absolute honesty in her transactions. Right from the start, she will clearly articulate what she believes is achievable and how she can be of service to you. When it comes to the buying process, Neeta’s frank and friendly demeanour is exactly what persuades customers through their doubts. Always happy to field questions and provide honest and insightful answers, her direct and open manner is appreciated by clients and customers alike. Hard working, knowledgeable, efficient and diligent, Neeta has a diverse and varied background. She has worked in sales in a range of fields including electronics, furniture and jewelry. In each arena she has achieved goals and targets above expectations, reaching platinum club levels in her time at Michael Hill Jewelers. Neeta is proud to represent Christchurch’s most prestigious real estate company. ‘My personal brand is very important to me. I am only as good as the results I deliver to my clients, and the integrity with which I work.’ If confidence and forthrightness are important to you, Neeta is an agent you absolutely must call today.

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  • Ross McNally

    Ross McNally

    Licensed Sales Consultant

    Your property is normally your greatest asset, so it’s important that you take the best advice and expect the best service when buying or selling your home. Ross McNally is confident he will offer you both. Ross brings a lifetime of sales and customer service experience to the industry. A fan of the adage “Two ears, one mouth”, Ross believes that the best way to build business is to build a rapport with his clients, and the best way to do this is to listen! In this way, he can work out their needs, find out what’s really important and make it happen! Add to this his strong negotiation skills, his ability to ‘add value’ and his determination to seal the deal and you find yourself working with the consummate sales professional. Since deciding in 2010 to make a change and build a career in Real Estate, Ross has gone from strength to strength, selling houses ranging from $200,000 to $2 million. Whether working on a deal large or small, Ross brings the same level of service and skill to his clients. Ross believes the greatest recommendation that you can receive is repeat business and referrals; he is proud to say that the majority of his business now comes from these avenues. Ross is Christchurch born and bred and is well known across the community for his many sporting achievements. A keen sportsman across many disciplines including cycling, rugby, cricket and golf, Ross has the competitive nature and focus which is vital to any Real Estate agent. Having bought, sold and invested in many properties in Christchurch over the years, Ross has a strong insight into both sides of the process; this means he is well aware of the need for clear and consistent communication with his clients as well as an honest and straightforward approach.

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  • Sean Innes

    Sean Innes

    Building trust, delivering results Sean Innes is empathetic and friendly – not to mention driven, smart and a highly skilled negotiator. All things you no doubt seek in an agent, whether you're buying, selling or investing. Sean's career in real estate follows on from 23 years in the construction industry. Following his Commerce Degree at Lincoln University, Sean owned and operated a roofing business and a construction business, where he was ‘the brains rather than the brawn’. This role saw him completing some of the largest roofing contracts in the South Island as well as some of the smallest jobs for ‘Ma and Pa Kettle’, along with everything in between. In all cases, the most important thing Sean built was trusting, mutually beneficial relationships. Over the years Sean has bought, sold, constructed and leased many residential homes and commercial buildings. His success has been built on his integrity, people skills and can-do attitude – all essential qualities of a real estate agent. Furthermore, Sean understands building methods inside out. Not only can he advise on building soundness, he can guide clients through the complex processes of consents and engineers reports. A Cantabrian and through and through, Sean strives to exceed people's expectations in all regards. He works hard to achieve mutual success and nurture long-term relationships. Sean understands that for most people their homes are their biggest asset. His aim is to both protect and grow that value for his clients. Ask Sean firsthand about what he can do for you. Call him now on 027 433 4332 or email him at sean.innes@harcourts.co.nz.

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  • Sophia Imam
  • Sue Aldrich

    Sue Aldrich

    Licensed Sales Consultant

    Finding a great real estate consultant is no easy feat. Finding a genuine consultant with a unique capability for selling real estate is even harder. As a home seller or buyer you need complete dedication, continued communication, diligence and hard work. That’s precisely why Sue Aldrich has so many happy clients ready to refer her service. Ask anyone who has benefited from Sue’s original and effective approach, and you’ll get the same answers—Sue will devote the time, energy and resources necessary to make every sale as smooth and relaxed as possible. Sue has dedicated her life to working with people and helping others. Her career has included time spent as a Homeopath, working in Hospitality Management and other roles within the service sector. Having raised five children Sue is a master of negotiation, and time management. Highly disciplined with great attention to detail and order, she knows the secret to successfully helping people is the ability to listen and to remain calm in times of stress while always maintaining a unique and refreshing sense of humour. She appreciates what an emotional, yet exciting, experience buying/selling a property can be, and, with patience, empathy and enthusiasm, enjoys guiding her clients through the process – one step at a time. In her own words she “has energy to burn” and it is this natural high level of vitality coupled with a profound passion for selling real estate and a dynamic personality that allows her to stand out from the crowd and consistently achieve positive outcomes for her clients. Add to this the ability to offer her clients the finest technology, marketing, and the support of a committed and progressive office at Harcourts Phoenix, and you have nothing less than the complete real estate package. If you’re in the market to buy or sell, make the best call possible. Call Sue Aldrich now.

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  • Sue Rendel

    Sue Rendel

    Licensed Sales Consultant

    Dedicated to achieving outstanding results! Most of Sue’s working life has been spent in assisting people achieve their financial dreams; initially as a financial advisor and personal development coach and latterly as a highly skilled and dedicated real estate professional. “I am passionate about people” says Sue, “and love selling. Real estate gives me the opportunity to meet people and help them achieve their goals, two of the things I love to do most.” “I want to provide outstanding service and exceed clients’ expectations”. In the five years that Sue has been at Phoenix, that certainly seems to have been the case. Her strong communication, negotiating and creative marketing skills have won her many new friends and given her a high level of success. Sue’s motto is “See it, Believe it, Achieve it”. For Sue, success is a ‘SOLD’ sticker and a happy client. She is well worth a call when you make your next real estate move!

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  • Taylor Glen

    Taylor Glen

    Licensed Sales Consultant

    Taylor Glen is an up-and-coming agent who is fast becoming known for her drive to succeed, strong work ethic and excellent people skills. She is genuinely passionate about helping others and excited about a embarking on a career with unlimited potential. Prior to joining the Harcourts team, Taylor completed a Diploma in Business. A natural saleswoman, Taylor achieved an 800% increase in results in her first role. Her additional work experience in hospitality and administration has seen Taylor develop a well-rounded suite of skills from organisation (she loves a good checklist) to communication and customer service. Her successes are grounded in a love of community. Her desire to ‘give back’ sparked an interest in child development. In addition to Business, Taylor has completed studies in Child Psychology and Social Work. Her work experience in this area has taught her how relate to families of various backgrounds and cultures. With youth on her side, Taylor is energetic, open-minded and adaptable. She always seeks to make the most of new trends and ways of working. She is particularly passionate about helping first home buyers and young families through the process of buying – removing the intimidation factor, achieving fantastic results and having a laugh along the way. Hardworking, motivated, a natural people person and self-admitted perfectionist, Taylor has all the hallmarks of a highly successful agent. Above everything, it is her passion to help that will truly make a difference to you.

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  • Vanessa Chapman

    Vanessa Chapman

    Licensed Sales Consultant

    The Sweet Smell of Success Vanessa Chapman is a natural born entrepreneur, lively and energetic, she’s had years of experience running her own business. By always working independently, and providing a quality service, her satisfied clients have no fear in providing referrals to their friends and family – the perfect recipe for a successful career in real estate. Warm and empathetic, Vanessa has a knack for building rapport with people of all walks of life. And when it comes down to business, she has the edge you need to cinch the deal and achieve the results you seek. If you want an agent who’s a hard worker, excellent networker, driven negotiator and someone who genuinely cares about making your dreams come true, be sure to contact Vanessa today.

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